Find the right stay. We help make it happen.
Choose an available stay or tell us what your trip requires. HOLDUU coordinates availability and booking terms with approved hotel and DMC partners, then keeps guest details, payment, and confirmation in one clear flow.
How it works
Find or request a stay
Browse hotels by destination, event, dates, group size, and the features that matter to your trip.
If the exact option is not immediately available, send a request. HOLDUU will check suitable accommodation with its supply partners.
Receive confirmed terms
Some stays can be selected directly. Others require a short availability check.
Before payment, you receive the confirmed hotel, dates, room arrangement, price, inclusions, important restrictions, and cancellation terms.
Add travelers and payment details
Enter the details required for the booking. For a group, add travelers and indicate whether each guest needs a separate room or will share with another guest.
Pay using the method shown in your offer. If a company is paying, provide the company details and request an invoice. Verification may be required before payment or final booking confirmation, depending on the booking and payment method.
Receive your confirmation
Once payment and partner confirmation are complete, HOLDUU provides the booking confirmation or voucher and shows the current reservation status.
Bring the voucher and the required identity documents to check-in.
Individual stays
A traveler can:
- browse hotels without creating an account;
- open a hotel page and review the available information;
- select a stay or send a reservation request;
- create an account when continuing with the booking;
- add the required guest details;
- pay using the available method;
- receive the booking confirmation and voucher.
Groups and companies
An office manager, executive assistant, travel coordinator, or group organizer can:
- send dates, destination, number of travelers, and room requirements;
- receive a confirmed accommodation offer;
- add travelers and prepare a rooming list;
- mark guests for separate or shared rooms;
- provide company billing details;
- request one company invoice;
- receive booking confirmations and vouchers for the group.
Travel around an event
An event page can take a traveler directly to relevant accommodation for the event dates and location. The booking flow remains the same:
Event Relevant stays Request or select Confirmed terms Guests Payment Voucher
Event listings help users discover the right stay. The accommodation booking remains the core HOLDUU service.
Reservation statuses
You always see one clear status and the next required action. Not every reservation needs every status:
Frequently asked questions
Is my booking confirmed immediately?
Not always. Some offers require HOLDUU to confirm availability, price, and terms with the supply partner. Your reservation is confirmed only when you receive a booking confirmation or voucher.
Can I browse without an account?
Yes. You can view hotels and offers without registering. An account may be required to continue with a reservation, provide guest details, or access your voucher.
When do I pay?
Payment is requested after the relevant availability, price, and booking terms have been confirmed. The available payment method is shown in your offer.
Can a company pay by invoice?
Yes. A company can provide its billing details and request an invoice for an eligible individual or group booking.
How do group bookings work?
The organizer adds travelers, indicates separate or shared rooms, and provides the required company or payer information. HOLDUU coordinates the final rooming list and confirmation with the supply partner.
Will I need to complete identity verification?
Verification may be required for some bookings or payment methods. If required, HOLDUU will explain what is needed before final confirmation.
What happens if availability changes?
HOLDUU will inform you before completing the booking and may offer updated terms or an alternative. You will not receive a voucher for an unconfirmed stay.
Can I cancel or change a booking?
Cancellation and change rules depend on the selected offer and supply partner. The applicable terms are shown before payment and included in the booking confirmation.
What will I receive after booking?
You will receive a booking confirmation or voucher containing the information required for check-in.